Feature Article: Answers to your holiday gift-giving questions (or Everything you've always wanted to know about The Billable Hour Company's shipping policies but were afraid to ask)
We want to make your holiday shopping experience as simple as possible. With this goal in mind, here are the answers to some frequently asked questions about shopping—and shipping—with The Billable Hour Company:
How soon after I place an online order is my order shipped?
All orders placed before noon (Eastern time) Monday through Friday will be shipped the same day; orders placed after noon Monday through Friday are shipped the next business day. Orders placed on weekends and holidays are shipped the next business day.
What shipping options do you offer?
UPS Ground (delivery in 1-5 business days) is the default U.S. shipping method. We also offer UPS Next Day Air Saver (delivery by the end of the next business day), Second Day Air (delivery by the end of the second business day), and 3 Day Select (delivery by the end of the third business day). As you can see from the map below, packages shipped via UPS Ground from our warehouse in Terre Haute, Indiana are delivered to most U.S. locations in three days or less.
Are item prices printed on your packing slips?
You can feel comfortable having your gifts shipped directly to the recipients; there are no prices on our packing slips.
What is the deadline for placing an order to make sure that it arrives before Christmas?
Since we're lawyers, we have a very lawyer-like answer to that question: "it depends." The absolute latest you can order a gift to ensure delivery before Christmas via UPS Next Day Air is 12:00 p.m. (noon) Eastern on Monday, December 23. The deadline for delivery via UPS Second Day Air is 12:00 p.m. (noon) Eastern on Friday, December 20, and the deadline for UPS 3-Day Select is 12:00 p.m. (noon) Eastern on Thursday, December 19.
Deadlines for delivery before Christmas for packages shipped via UPS Ground (the most cost-effective shipping option) vary. Orders shipped to the Midwest and most of the East Coast should be placed by 12:00 p.m. (noon) Eastern on Friday, December 20 to ensure Christmas delivery. If your order will be shipped to the plains states, Florida or the Northeast, make sure you order by 12:00 p.m. (noon) Eastern on Thursday, December 19. If your gift is going to most of the western third of the country, plan on ordering by 12:00 p.m. (noon) Eastern on Wednesday, December 18. Finally, if your gift is going to Hawaii or Puerto Rico, the deadline is 12:00 p.m. (noon) Eastern on Tuesday, December 17.
To figure out how quickly a package will arrive at your shipping address, please consult the map above.
I've missed the shipping deadlines. Do you offer gift certificates?
Of course! Billable Hour Company Gift certificates are the perfect solution when you just can't find the right gift or you're short on time.
You can purchase a Billable Hour Company Gift Certificate in any amount (minimum $10).Unlike some gift cards, gift certificates from The Billable Hour Company never expire, and there are no hidden fees that erode the value of the gift certificate.
When you purchase a gift certificate, the recipient receives an e-mail with your personal message, a unique gift certificate identification number, and instructions about how to redeem the gift certificate. You automatically receive a copy of this e-mail.
If you prefer to print the gift certificate and deliver it by hand, you can have the gift certificate e-mailed to you instead. You can even have the gift certificate mailed to the recipient.
Gift certificates are valid on all of our gift items. However, they are not valid in our card store.
Do you ship orders outside the U.S.?
We sure do! USPS Priority Mail International (delivery in 6-10 days) is the default shipping method for orders shipped outside the U.S.method. We also offer USPS Express Mail International (delivery in 3-5 days) and USPS First Class Mail International (for orders up to 4 lbs; delivery times vary). If you have entered a shipping address outside the U.S. at Step 1 of Checkout, you will be offered only the international shipping options at Step 2 of Checkout.
Did you know that Stu licenses his artwork for use in newsletters, presentations, print publications and on websites? He even offers special rates for student and teacher use.
You can also purchase original artwork and custom prints (framed or unframed) from Stu.
Timesheet readers get 15% off all licensing orders, original artwork and custom prints (use coupon code BILLHOUR). Click here for information on licensing or purchasing any of Stu's holiday cartoons, or any of the hundreds of other images Stu offers. For more information on original artwork and custom prints, click here.
by David Mills
Courtoons are the creation of David Mills, an Ohio appellate lawyer who works with litigants and law firms involved in civil and criminal cases in federal courts across the country. Visit David's law firm website at www.MillsFederalAppeals.com
Video of the Month: OU Law SlamJur 2013 - Thrift Shop Parody
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Suzan Charlton is a professional cartoonist who is rumored to practice insurance coverage law as a hobby for a major Washington D.C. law firm. Her cartoons cover a wide range of law-related topics, from law school grades to law firm romance.